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Real-Time Conversational Analysis Using LLMs for B2B E-Commerce Customer Value Management

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Authors: I.A. Nugroho, K. Adi, K.B. Aryasa

Publication date: 2026

Read the paper: https://doi.org/10.48084/etasr.15797

Source license: Creative Commons Attribution 4.0 International — https://creativecommons.org/licenses/by/4.0/

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