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The impact of ChatGPT integration and customer relationship management on MSME sales performance with operational efficiency as a mediating variable

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Authors: Sutrisno, A.M.A. Ausat, H. Prabowo

Publication date: 2025

Read the paper: https://doi.org/10.5267/j.dsl.2024.10.011

Source license: Creative Commons Attribution 4.0 International — https://creativecommons.org/licenses/by/4.0/

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